Thursday, 19 November 2009

DEMING'S RED BEAD Experiment Replayed

I recently became aware of this experiment which Deming used to do in front of large audiences (e.g. 1200 people). Thanks to David and Benjamin the experiment comes to live again. It is worth watching at least the first 50 minutes and see for yourself this amazing story of processes, metrics, management, rewards and people.

No comments: